Our Team

Jason Sanderson, President
Senior Software Engineer and Ambassador, Black Hills Corporation
As a software engineer, I design and develop software and business process for an enterprise product at Black Hills Corporation. As an ambassador, I’m part of a team of employees selected to serve as positive representatives of our company in both internal and external settings, connecting people with information on a personal and relevant level.
Sheena Cossette, Vice President
Customer Experience Manager, Assurant
As the Customer Experience Manager for Assurant – Global Preneed, I am responsible for building an environment which continuously meets the needs and requirements of our clients and customers through process engineering and voice of customer feedback, reporting, and quality at every touchpoint. This includes designing and documenting Customer Experience journey maps and customer interaction guidelines that will bring the experience of clients and customers to a desired and valuable state.
Helen Usera, Secretary and Treasurer
Owner, Aspiring Business Consulting
Dr. Helen Usera is owner of Aspiring Business Consulting and a certified John C. Maxwell Team mentor, coach and speaker. She provides training and facilitation to nonprofits, small businesses, and government agencies. She also provides marketing and social media consultation to organizations and businesses.
Jeff Carsrud, Past President
President and Owner, Rapid City Winsupply
I am responsible for maintaining a profitable plumbing and hydronic heating wholesale operation. We identify the needs of our customers and competitively serve them to best of our abilities with Honesty and Integrity. This is the only thing that will ensure us our competitive edge.
Michael Howard, Director
Special Projects Coordinator, City of Rapid City
Andrea Serna, Director
Vice President of Development for Black Hills Works
As head of the development department, I have the opportunity to create and build relationships and educate the public about the amazing things that Black Hills Works does in our community! The department is responsible for the communications, fund raising, and marketing operations of the organization. We implement the marketing strategy for the organization as a whole, provide internal and external publications, plan and execute special events, and regularly participate in community events.
Kelsey Sakos, Director
Executive Coordinator, Mayor’s Office
As the Mayor’s Executive Coordinator, I have the privilege of assisting the mayor with City operations on a daily basis. I am responsible for the mayor’s calendar, event planning, project research, presentation content and progress report compilations. In addition, I assist the City Council with inquiries and scheduling as needed.
Brendyn Medina, Director
Community Relations Specialist, Rapid City Police Department
Brendyn is responsible for most of the outgoing public messaging from the agency, including press releases, running the agency’s social media, public service announcements, and any other time-sensitive information. His background in television journalism and passion for communicating timely and accurate information helps the RCPD in its commitment to transparency and building public trust within the Rapid City community.
Gordon Decker, Director
Financial Representative, Thrivent Financial
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13 thoughts on “Our Team

  1. Pingback: September Luncheon | Black Hills Leadership Development

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